Not Taking UX for Granted

Each time I’ve started a new project with a new client, or started at a new company, it’s been under the impression that the company was hiring me to create a better experience for a website, software, or something related.  Typically, that’s also been coupled with a different opinion of how that will be achieved.  What defines a user experience varies from organization to organization.  There’s even a difference of opinion in how to refer to it… UX, design, CD, CXD… the list goes on.  And honestly, I think that makes sense. If a group has a pre-defined opinion of…

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Creative Leadership Isn’t for Everyone… and That’s Okay

I’ve experienced three distinct types of leadership in my career; business, technology, and creative.  Most leaders are business leaders, coming from a finance or business administration background.  Business leaders are critical to the success of… well, business.  They understand finance. They understand human resources. They understand capitalism, supply & demand and finding the right products for the right consumers.  Necessary, right?  Completely. Technology leaders are the backbone of most tech-oriented companies and startups.  They keep teams of programmers, DBA’s and network admins on task and working toward a common goal.  Technology leaders are great at what they do because they…

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