Finding the Zen in Giving a Shit

Warning: What follows is a rant where I repeatedly generalize about people who identify themselves with a “User Experience” or “Experience” label, but I’m typically referring to myself. I justify the generalization only by the fact that so many of the people who make up the community that is “User Experience” often share many of the same traits that I do, empathy foremost among them. One of the hardest things I find about work in User Experience is balancing it. Not the work. Not the solutions. Not the lack of humanity dying for an overtly emotionally-supportive make-over. But the lack of balance inherent…

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